Pool Service and Repairs

Some common signs that your pool may need more than routine repairs include:

• Rough or deteriorating plaster surface
• Hollow or shifting coping stones
• Cracked tile or failing grout
• Persistent water loss that isn't explained by evaporation
• Outdated or failing equipment affecting water quality or safety

The line between a repair and a renovation isn't always obvious. Our repair specialists are trained to assess the underlying condition of the structure and equipment—not just visible symptoms—and we'll give you an honest recommendation on what's actually needed.

Yes, absolutely. If you've received a repair quote that seems high or unclear, we're happy to take an independent look and give you our honest assessment. Contact us for a second opinion—it's always a smart move before committing to any significant repair.

We provide an industry-standard 1-year workmanship warranty on most renovation and installation work, covering defects in our labor and installation process.

In addition, most pool equipment and materials come with their own manufacturer warranties, which vary by brand and product. We'll clearly explain all warranty coverage before your project begins so there are no surprises after the fact.

It depends on the type of work. For many repairs—such as replacing equipment, fixing plumbing fittings, or patching minor leaks—draining the pool is not required.

For full renovations, including replastering, tile replacement, or structural repairs, draining is almost always necessary. We'll let you know upfront whether your specific project requires a drain-down and how that factors into the schedule.

Yes. We understand that equipment failures don't follow a convenient schedule — especially during peak season. Beltway Pools offers priority repair scheduling for existing clients and responds to emergency repair requests based on the urgency of the situation.

For pool leaks, equipment failures that render the pool unusable, or safety-related issues, contact our office directly at +1-703-665-5333 and we will do everything we can to expedite a technician visit.

Our certified technicians are trained to service, repair, and install equipment from all major pool equipment manufacturers, including:

• Pentair — pumps, filters, heaters, automation systems
• Jandy (Zodiac) — pumps, automation, water features, heaters
• Hayward — pumps, filters, salt systems, automation
• Raypak — gas heaters and heat pumps
• Zodiac/Polaris — automatic pool cleaners

We stock commonly needed parts and consumables to resolve most repairs in a single visit. For specialty equipment or part orders, we'll provide a clear timeline.

Pool leak detection is a methodical process. Our technicians use a combination of diagnostic techniques depending on where the leak is suspected:

• Bucket test — A simple baseline test to separate evaporation from actual water loss
• Pressure testing — We pressurize the plumbing lines to identify pipe leaks underground
• Dye testing — We inject dye at suspicious points (light fixtures, fittings, return jets, skimmer) to watch for movement indicating a crack or gap
• Equipment pad inspection — Visual and pressure inspection of all above-ground equipment and connections

Most leaks can be identified and sourced in a single diagnostic visit. We provide a written report with findings and recommend the most cost-effective repair approach.